There are probably tons of you out there who own an iPhone 3G and are already prepared to upgrade to the iPhone 3G S, but you may not be eligible for a standard iPhone upgrade. So what can you do? Don’t worry, we have the details for you.
All valued AT&T customers will be able to get the new iPhone 3G S or the iPhone 3G, it’s just that some of you may have to pay a premium price. If you aren’t eligible for the standard iPhone upgrade through AT&T, you can always go with the early upgrade offer.
The early upgrade offer allows you to purchase a new 16GB iPhone 3G S with a new 2-year contract and an $18 upgrade fee for $399 or the 32GB iPhone 3G S for $499. If you just want to upgrade to the 8GB iPhone 3G, the price is only $299 with a 2-year contract and $18 upgrade fee.
Normally, standard iPhone upgrades or users who are new to AT&T can get the 8GB iPhone 3G for $99, 16GB iPhone 3G S for $199, and the 32GB iPhone 3G S for $299.
Apple and AT&T want to get the iPhone in as many hands as possible, so don’t worry, there is always a way.
Doesn’t really sound like much of a way. $200 premium for people who have iPhone 3G’s? It sounds like they are saying, we already got you by the balls and if you give me $200 I’ll let go. NO DEAL!
If I currently own a 3G but am eligible for a standard upgrade soon, do I still have to sign a 2-yr contract to receive the $299 price for the 32GB iPhone 3G s?
Or, Cancel AT&T, and pay the ETF. The ETF is cheaper than the upgrade.
Zubair A: Welcome to AT&T Premier Support. I am reading your question and will be right with you.
Zubair A: To clarify, do you want to upgrade early?
Jeff Logan: Yes, My 8525 no longer has sound for speaker or ringing. I see that Sprint is offering a new Google phone in Oct an will most likely switch if I cant upgrade with ATT
Zubair A: I’d be more than happy to assist you with this.
Zubair A: For security purposes, can you please provide me with your full name, the account holder’s name, and the last 4 digits of the account holder’s social security number. You can also provide the account password if you have one in place for verification purposes.
Jeff Logan: Jeffrey Logan
Jeff Logan: or account password is
Zubair A: Thank you for the information.
Zubair A: To confirm you want to upgrade
Jeff Logan: yes
Zubair A: Thank you for the information.
Zubair A: I am currently working to research your concern. Please hold and I will be right back with you within 2 to 3 minutes.
Jeff Logan: k
Jeff Logan: ok
Zubair A: I would like to inform you that 5153068203 is eligible for an upgrade.
Jeff Logan: at the full upgrade discount
Zubair A: I would like to inform you that you will be able to know the discounts offered to you in the ‘Current Offers’ section.
Zubair A: We have not heard from you. Do you wish to continue the chat?
Jeff Logan: yes just a min
Zubair A: Sure.
Jeff Logan: i cant find it
Jeff Logan: what discount would i get on a new black 16g 3gs iphone
Zubair A: I would like to inform you that you will not get any discounts on iPhones.
Jeff Logan: Ok then I will have to switch to Sprint when my contract ends in November
Zubair A: Do you have any questions regarding the information we discussed today?
Jeff Logan: No I understand you will not give me an upgrade 2 months early and you dont care if I switch to sprint.
Jeff Logan: I think i have it
Zubair A: I do understand your concern and regret for the inconvenience caused to you, however if you upgrade to an iPhone then you will not get any discounts.
Jeff Logan: You will lock me into a new contract at a higher monthly rate. It is a win win for AT&T.
Jeff Logan: I dont understand why you would loose a customer over that.
Zubair A: May I know that to which iPhone do you want to upgrade?
Jeff Logan: Why dont you ask your supervisor
Zubair A: Thank you for waiting. I’ll be with you in just a moment.
Zubair A: I’m sorry for the delay. I’ll be right with you.
Zubair A: I would like to inform you that you will get to know the discounts offered to you in the ‘Current Offers’ section.
Jeff Logan: did you ask a supervisor
Jeff Logan: I would like that supervisors name
Zubair A: I will be right with you.
Zubair A: I’m sorry for the delay. I’ll be right with you.
Zubair A: I would like to inform you that even my supervisor will not be able to provide you the iPhone with the discounted price.
Jeff Logan: I work in the customer service industry and know for a fact that execptions can be made
Zubair A: I do understand your concern and regret for the inconvenience caused to you, however there are no discounts on the iPhones.
Jeff Logan: At least some AT&T customers can now upgrade to an iPhone before the expiry of their normal contracts, representatives are said to confirm. Though not advertised, a deal has been introduced under which non-iPhone subscribers can upgrade to an iPhone 3G roughly 14 months into a standard two-year contract, at subsidized prices rather than any penalized ones.
Jeff Logan: http://www.macnn.com/articles/09/03/27/early.att.iphone.upgrades/
Zubair A: I would like to inform you that the customer who go for an early upgrade, have top pay a higher price for iPhones.
Zubair A: Do you have any questions regarding the information we discussed today?
Jeff Logan: no
Zubair A: Thank you for using AT&T Premier Support. We appreciate your business.