For new iPad owners having problems connecting to a Wi-Fi network, we have some good news for you. Rather, better news than we brought you last week.
According to the folks at Computerworld, Apple is now recommending affected customers simply reset their Wi-Fi settings to resolve their tablet issues that may include connection drops, slow download and upload speeds, and the device’s inability to pickup local Wi-Fi networks.
To do so, customer should follow these step-by-step instructions.
- First, in the Settings app, go General-Reset.
- Next, select Reset Network Settings. Confirm.
Once this is completed, you will need to reboot your iPad and then reenter your connection information, as you did the first time you powered up the tablet.
Note: Prior to resetting your network settings, you will have to confirm your iPad’s password, if applicable.
According to Computerworld’s Aaron Vronko:
“[The Broadcom BCM4330 chip] boasts a new design including several new power-saving features. Wi-Fi can be a hungry customer in mobile devices and Apple knew that the new LCD and its requisite monster truck GPU would be guzzling battery juice. They had to go aggressive on performance per milliwatt on every other component.”
Apple has yet to confirm publicly there are Wi-Fi problems with the company’s third generation iPad. However, reports surfaced last week suggesting the company was taking a look at the issue after hundreds of customers flooded Apple’s online message boards. At the time, it was suggested the issues were caused by hardware, not software problems. If so, Apple would need to replace the affected iPads, and not just issue a software fix.
Regardless, if you have still having Wi-Fi problems, please try the software remedy mentioned above. If that doesn’t work, please review our earlier report.