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| November 22, 2013
Apple Now Providing Phone Support To iBooks Author Publishers In Several Countries
Apple has contacted a number of book publishers in a recent email, announcing that it is offering an English language-only phone support service for iBooks Author. The news comes from 9to5mac, which explains that the iBooks Publisher Support team will be available to contact by phone during the hours of 7 a.m. to 5 p.m. Pacific Time. From what we understand, the phone support service is available for "a dozen countries," allowing publishers to solicit immediate advice from Apple concerning "the application, publishing questions, and more." As a reminder, Apple announced iBooks Author back in January 2012. The Mac application allows users to easily create interactive iBooks for publication in Apple's iBookstore; text, images, and video can be added to ebooks using the application, allowing authors to develop immersive and exciting texts. Apple updated iBooks Author once OS X Mavericks launched. Significantly, the new desktop operating system brought an iBooks app to Mac computers, allowing users to consume iBooks on a Mac, as well as on an iDevice. [caption id="attachment_488826" align="aligncenter" width="640"] iBooks Author.[/caption] Apple's presence in the education sector is continuing to grow, thanks mostly to the iPad; it's clear that at the same time, the Cupertino, Calif. company is hoping to further develop its iBooks platform to work in tandem both with iOS and Mac in the classroom. See also: Apple Launches New "Life On iPad" Web Page, Shares Impressive iPad Stories, App.net Redesigns Official iOS App To Support New Broadcast Push Notification Feature, and DirecTV Expands Live TV Channel Lineup, Activates Remote Control On iPhone.