Articles Tagged ‘customer satisfaction’

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  T-Mobile Provides Support, Account Credit For iPhone Problem

  BY Dave Clarke on Thu May 07th, 2009

  Recently, a T-Mobile customer using an unlocked iPhone experienced problems with his voicemail after a T-Mobile voicemail system change. That customer e-mailed T-Mobile customer service about the problem and received a unique response: an apology,
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  iPhone Tops J.D. Power's List For Smartphone Customer Satisfaction

  BY Tyler Tschida on Fri May 01st, 2009

  If there was an award for most awards, Apple would probably win that award as well.  Apple has topped yet another iPhone related list, and this time it's J.D. Power and Associates smartphone customer satisfaction
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