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genius bar

Apple is planning some major changes to Genius Bar appointments

The new initiative will launch at Apple Stores in the U.S. starting early next month.

Apple Now Encourages Home Troubleshooting At Genius Bar Web Page

Apple has changed its Genius Bar reservation Web page.

An Apple ID Is Now Required To Book Genius Bar Appointments

You'll now need to have an Apple ID to book a Genius Bar appointment.

Get Ready To Say Hello To Map Geniuses At An Apple Retail Store Near You

Apple is said to be getting retail store employees involved in helping to make Maps 2.0.

Apple Is Replacing Some White 16GB iPhone 4 Models With The iPhone 4S

In the U.S. and Canada users report swapping a broken iPhone 4 for an iPhone 4S at the Genius Bar.

Open Letter To Tim Cook From A Now Former Apple Genius

Have Apple retail stores stopped focusing on strong customer service values? One genius, on his way out, thinks so and told Tim Cook how he felt.

Apple's Genius Bar Getting An Significant Makeover

Apple will soon change the way its Genius Bar staff help troubleshoot problems. Instead of using MacBook Pros, Apple’s experts will instead be assisting customers armed with an iPad according to 9 To 5 Mac.

Apple Said To Be Working On Remote Repair Service For iDevices

Have a problem with your iDevice? In the near future, problems will your iPhone/iPod touch or iPad could be resolved simply by clicking on a link in an email, according to 9 To 5 Mac.

Serviced iPhone 4 Handsets Get Torx Screws - To Prevent Tampering?

Apple iPhone 4 handsets are now leaving Genius Bars with Torx screws, instead of the handset's original screws. Read on to find out why...

Appisode 136: Apple App, iPad Mugger And Bridezilla Warfare

Apple will soon hit the App Store with a new app that makes getting a Genius Bar appointment much easier. iPhone4 pre-orders start tomorrow - are you guys excited? Plus we have a great app for all you bridezillas out there. We have all this and more on today's AppAdvice Daily.