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BY Bryan M. Wolfe on Wed October 03rd, 2012
Apple is said to be getting retail store employees involved in helping to make Maps 2.0.
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BY Dave LeClair on Sun April 15th, 2012
In the U.S. and Canada users report swapping a broken iPhone 4 for an iPhone 4S at the Genius Bar.
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BY Jamie Young on Tue January 03rd, 2012
Have Apple retail stores stopped focusing on strong customer service values? One genius, on his way out, thinks so and told Tim Cook how he felt.
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BY Bryan M. Wolfe on Mon November 14th, 2011
Apple will soon change the way its Genius Bar staff help troubleshoot problems. Instead of using MacBook Pros, Apple’s experts will instead be assisting customers armed with an iPad according to 9 To 5 Mac.
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BY Bryan M. Wolfe on Mon September 05th, 2011
Have a problem with your iDevice? In the near future, problems will your iPhone/iPod touch or iPad could be resolved simply by clicking on a link in an email, according to 9 To 5 Mac.
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BY Joe White on Sat November 20th, 2010
Apple iPhone 4 handsets are now leaving Genius Bars with Torx screws, instead of the handset's original screws. Read on to find out why...
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BY Robin Rhys on Mon June 14th, 2010
Apple will soon hit the App Store with a new app that makes getting a Genius Bar appointment much easier. iPhone4 pre-orders start tomorrow - are you guys excited? Plus we have a great app for all you bridezillas out there. We have all this and more on today's AppAdvice Daily.
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BY Tyler Tschida on Wed September 30th, 2009
A Gizmodo reader recently visited the Apple Genius Bar at the SoHo retail store in New York City to figure out why so many of his calls were being dropped, assuming that there was simply
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BY Tyler Tschida on Mon September 14th, 2009
According to MacRumors, Apple may be planning on adding "iPhone Activation Zones" to all of their retail locations to better serve iPhone customers. The new areas would allow customers to pick up and activate iPhones
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