Bastion HMO

The Bastion app is exclusively designed to help you manage your health and your health insurance policy seamlessly.

Here are some amazing features of the app at your fingertips

Policy details: Have a quick glance of your policy start and end dates, your beneficiary details, your benefits, limits and sub-limits.

Search providers: Locate providers on our network of hospitals, clinics, dentists, pharmacies, physiotherapists and other health care providers. Search for different categories of providers near you by using the map view or the select option.

Request appointments: Request for an appointment to see doctors and any other health care providers on the network. You can also schedule for lab tests through the app.

Authorizations: Have online real-time view of all authorization requests and approvals

Track your claims: Track payment of claims made on your behalf by Bastion

My card: E – copy of your member card is available on the mobile app

Send complaints: It offers another channel to reach us easily. Let us know if we have not met your expectations. We will act swiftly to regain your trust.

Survey: Let us know how we are doing, send us feedback on our services.

Hospital rating: Rate the providers after every visit to the hospital