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弥补业内传统服务模式存在的很多不足如:

CYG 客服管理

by tieta

What is it about?

弥补业内传统服务模式存在的很多不足如:

App Details

Version
1.0.5
Rating
NA
Size
11Mb
Genre
Productivity
Last updated
May 9, 2018
Release date
December 13, 2016
More info

App Store Description

弥补业内传统服务模式存在的很多不足如:
服务人员不固定,联系电话太多记不住;
现场作业不规范,可靠性无保障;
过程缺乏监督,进度不可控;
服务内容不标准,维护报告不专业;
服务质量不满意,投诉渠道不顺畅等,为了解决以上不足,长园共创倾力打造电力行业的新型服务体系。
与传统服务依靠人员、电话、纸质介质办公不同,云服务体系依靠现代化的IT云技术支撑系统,将电力客户、现场服务人员、公司管理人员的需求和业务进行有机整合,服务过程实现数据化。

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