You are using an outdated browser. Please upgrade your browser to improve your experience.
Field Service Lightning

The Field Service Lightning mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce

The Field Service Lightning mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce

Field Service Lightning

by salesforce.com
Field Service Lightning
Field Service Lightning
Field Service Lightning

What is it about?

The Field Service Lightning mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service Lightning presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.

Field Service Lightning

App Details

Version
5.2.0
Rating
(1090)
Size
86Mb
Genre
Business Productivity
Last updated
February 4, 2019
Release date
February 12, 2017
More info

App Screenshots

Field Service Lightning screenshot-0
Field Service Lightning screenshot-1
Field Service Lightning screenshot-2
Field Service Lightning screenshot-3
Field Service Lightning screenshot-4

App Store Description

The Field Service Lightning mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service Lightning presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.

Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.

Note: This application requires your Salesforce org to have Field Service Lightning. Individual users must be provisioned with Field Service Lightning Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service Lightning and user licenses.

Features:
- Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.
- Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next.
- Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity.
- Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.
- Access relevant Knowledge Articles to help you finish tricky tasks.
- Stay informed with the most up-to-date information with automatic push notifications to relevant users.
- Easily obtain proof of service using your touch screen to capture customer signatures.
- Quickly generate and send Service Reports to your customers after completing jobs.
- Seamlessly manage your Van Stock inventory or record product transactions using a Price Book.
- Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job.
- Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case.
- Declare your time off by recording it in the application
- Scan barcodes and QR codes directly from the app
- Intuitively visualize the different steps required to finish complex jobs with work order line items
- Quickly get up to speed by viewing asset service history information.

Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to [email protected] and your information will be removed.