What is it about?
Where can I find Freebikes?
App Store Description
Where can I find Freebikes?
Kladno (Czech Republic): http://kola.mestokladno.cz
Kuopio (Finland): https://kaupunkipyorat.kuopio.fi
Trnava (Slovakia): https://arboriabike.sk
Calgary (Canada): https://easybikes.ca
Other cities are being added, so be sure to check out our website for the most recent locations.
What is the difference between a Freebike and an E-Bike rental?
The differences are in the engine and the price of the rental. Freebikes are cheaper.
E-Bikes are electric bikes, which means a ride with an engine with speeds up to 25 km / h. The engine is best for uphill or longer routes. Try it yourself!
Freebikes are similar to regular bikes, because there are no engines. This makes the ride significantly cheaper. So this ride is best for your budget!
How to set it up?
-With the mobile app, you can set up a different intensity of the engine support. From the lowest, when the bike rides slowly, to the highest, when the bike makes a dash and you are the first to pass the intersection. The maximum speed at which the engine assists depends on the intensity selected.
How much will it cost?
- Short trips can be for free
During registration, you choose a tailored tariff for your trip. Note in each city the prices may vary.
You can see the exact prices, either on the web site, or in the app when registering.
Where will I find the bike?
-It’s where the previous users left it
Turn on the app and see the Map of Bikes. If you are in the city center, one of the bikes surely will be close at hand, but if not just switch on the app to locate the nearest Freebike.
How do I rent the bike?
-It’s as fast as the bike! Sign up with a credit card, rent a bike and set off within one minute from downloading the app.
You can rent a bike with the app in your phone or via a card.
What is a rental pause?
-Are you going shopping on a bike and don't want someone else to rent your bike? You don't have to return the bike, just press pause! The bike is "booked" for you only. During a paused rental, a different price is calculated.
How and where can I return the bike?
-You can return the bike using the app in your phone or a card just as when you were renting it.
For a quick return, you only need to press the brake three times. If the bike goes off within 5 seconds, it has been returned successfully. You can check the details at the end of your rental, including its total price in the mobile app.
You can return the bike to one of the Locations you see on the map in the app. The bike can be returned outside of the designated Location as well, at an authorized Zone (green), for an additional fee. This helps keep the bikes in secure locations and our business in line with our values and mission. We don't want the bikes parked in locations that inconvenience others.
What does the Green Zone mean on the map?
This is an authorized location where the bikes can be returned for a small fee. See the previous section "How and where to return the bike" for more details.
What does the Red Zone mean on the map?
Unfortunately, the bike can't be returned in the Red Zone. Due to limitations and restrictions by the city or the district, these areas are prohibited and no freestanding bikes are allowed in these areas. If the icon Location is situated in the Red Zone on the map, you can return the bike here.
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