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With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone

Mobile Service Request v3

by MCS Solutions

What is it about?

With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone. The app interacts with MCS Helpdesk management software and greatly improves service management around buildings or sites.

App Details

Version
3.1.168
Rating
NA
Size
62Mb
Genre
Productivity
Last updated
June 18, 2024
Release date
August 23, 2018
More info

App Screenshots

App Store Description

With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone. The app interacts with MCS Helpdesk management software and greatly improves service management around buildings or sites.

Key capabilities
With MCS Mobile Service Request you can:
Easy booking and management of your service calls on the go.
• Book a support ticket in seconds using ticket templates
• View and manage your tickets in detail
• Create and view actions on tickets
• Browse and look up tickets using various search criteria
• Take pictures and record voice notes
• Scan QR and barcodes to log new tickets even faster


Minimum supported MCS versions
• 16.0.469
• 17.0.136

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