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Self-Service Portal

Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite

Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite

Self-Service Portal

by Micro Focus Software Inc.
Self-Service Portal
Self-Service Portal
Self-Service Portal

What is it about?

Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:

Self-Service Portal

App Details

Version
2021.05.02
Rating
(7)
Size
40Mb
Genre
Business
Last updated
July 8, 2021
Release date
February 16, 2018
More info

App Screenshots

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App Store Description

Self-Service Portal is the mobile version of Service Management Automation service portal in MicroFocus SMA suite. Via this application, user can:

1. Search service or support offerings, knowledge articles and news
2. Browse the service or support offerings
3. Create new service or support request
4. Approve or deny requests and changes
5. Accept or reject resolved requests
6. Smart Ticketing and virtual agent support

For full details of our new release please go to Micro focus online documentation :
https://docs.microfocus.com/admin/itom/Mobile:SMAX/ReleaseNotes
https://docs.microfocus.com/admin/itom/Mobile:SMA-SM/ReleaseNotes
https://docs.microfocus.com/admin/itom/Mobile:SaaS/ReleaseNotes

IMPORTANT: This software requires connectivity to the Micro Focus Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.

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