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Zoho Assist - Customer

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician

Zoho Assist - Customer

by Zoho Corporation
Zoho Assist - Customer
Zoho Assist - Customer
Zoho Assist - Customer

What is it about?

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.

Zoho Assist - Customer

App Details

Version
1.2.10
Rating
(117)
Size
46Mb
Genre
Productivity Business
Last updated
February 18, 2021
Release date
September 20, 2017
More info

App Screenshots

Zoho Assist - Customer screenshot-0
Zoho Assist - Customer screenshot-1
Zoho Assist - Customer screenshot-2
Zoho Assist - Customer screenshot-3

App Store Description

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.

1) With the Zoho Assist - Customer app, you can let technicians have a look at your iPhone remotely. The first thing you need to do is to request your technician for a remote support session.

2) The technician will then send you a nine digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.

3) You can then share your screens with the technician at the other end.

4) After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.

5) Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at anytime.

Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.

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