BarbCare

BarbCare was formed after visits to Louise’s mother Barbara, had left us feeling estranged from a lady who had previously been an intricate member of our family. She was then isolated from our daily lives.
We experienced a disconnect with her carers and professional support. They were not available at the time of our visits and information we gave wasn’t always passed on. We understood this was due to the busy nature of Aged facilities.
We were aware that many of the staff had developed a relationship with Barbara but they were just names to us as we were to them. We knew that people cared for Barbara but without faces to names we couldn’t develop a trusting relationship.
We firmly believe that Aged Care residents needed a way that open honest communication could exist and relationships between family, carers and professional support could flourish.
This is why we developed a system -BarbCare- that supports this concept and gives peace of mind to families
Our idea initially was a communication App for Barbara and others, to send videos, photos and generally chat. We then decided that this communication should include relevant professionals who cared for her (having attended appointments with Barbara for many years as an extra ear). Discussion with other relations realised that updates in medication, accident reports and meals we important information relatives sought. These are available in the client’s timeline. Reports from professionals can be uploaded and available at the discretion of the client to their family.
It was important that this information can be accessed in real time and therefore the development of an operating system was vital to upload into the professional App and Family App.
We believe
Every stage of life is valued and offers opportunity to overcome challenges
Everyone has the right to determine their own pathway.
Constructive feedback is a means to improve our business
Respectful exchange of ideas creates better outcomes