LiveOS

You can now take various Actions related to your RateTiger | RTConnect | LIVE OS module directly from the mobile app.


Worldwide Hotels: If you are a Chain level user, you will see a section called ëWorldwide Hotelsí, tapping on which will list out all the hotels listed under your account, along with the number of actions for each of the properties. You can directly manage and close these action items from your mobile.

Channel Access Failed: Incorrect channel access credentials are flagged for you to rectify the details - both at chain level and individual property level. You can update the access credentials directly from your mobile.

Unmapped Reservation Roomtype: See which rooms are not mapped correctly for individual properties as well as at chain level and map them immediately.

Reservation Delivery Failed: Know the number of reservation delivery failures and repush them directly from your mobile application - for each and every property.

Rate Parity Instances: If you are a Rate Shopper / Managed Reports user, you can now see all instances of rate disparity between your brand.com and OTA rates. You can also modify and update rates on the relevant extranet(s) to ensure all rates are in parity for all properties at chain level as well as individual property level directly from your mobile.

Surveys to Respond: If you are a TrustYou Stars or Guest RevU subscriber, you will see this new Action on your RateTiger | RTConnect | LIVE OS module. You can review guest surveys and respond to them directly from your mobile as well. This is applicable both at chain and individual hotel level.

Reviews to Respond: If you are a Guest RevU subscriber, you will see this new Action on your RateTiger | RTConnect | LIVE OS module. You can see the guest reviews and respond to them directly from your mobile as well. This is applicable both at chain and individual hotel level.

If you are using the web based CMWeb then for you we have released another major version on the Master Close functionality in mobile platform which is also present in the web version and it is easy to use and allow you to close/open rooms effectively.

You may write to RTSuite-Interface@erevmax.com for any clarification, issues and feedback. Thank you once again for using our product and providing valuable feedback.