T-ICDS Connect

T-ICDS Connect is hierarchy enabled enterprise mobile and telecom platform to support data driven

decision making & seamless decision communication & feedback. It contains multiple modules

to help different functions in the enterprise. T-ICDS Connect eliminates need of silo systems within the

enterprise and brings together all functions on a single platform

1. Enterprise Chat: Safe and secure one touch instant messaging system for your enterprise. The

hierarchy enabled chat system on mobile empowers you to stay connected with different

functions on the go. You can converse with functional groups or have one to one chat within the

organizations. Power to share documents/ files/ images etc for easy collaboration.

2. Lead Management: Creates digital imprint of all field/ sales activities. It funnels leads from

multiple sources into a single platform and enables easy lead management & tracking. Customer

timeline maintains customer history and helps in picking up conversations from where you left.

Real time hierarchical dashboards for team performance available

3. Knowledge Repository: One stop enterprise knowledge portal. Members can have access to

rich media content pushed by their organization. Members can also pin favorite content on to

their home page. Enterprise can push alerts, notifications and updates through this module.

Members can learn on the go at their own convenience.

4. IMS: Our information management system on mobile aggregates data from multiple sources. It

eliminates need for excel sheets and manual collation. Real time aggregation of data helps in

making informed decisions.

5. Communication: Multi channel communication suite with voice broadcast, polls & messaging

feature. Enterprise hierarchy is mapped on mobile phone for instant collaboration. Real time

poll results help in getting the pulse of the audience. Feedback based voice broadcast helps in

taking group consensus decisions on the go.

6. Audio Conference: Large party audio conference sans bridge or a pin right from your

mobile phone. No need to remember cryptic pass codes for conference, just answer an

incoming call and you are set to roll. Sophisticated conference dashboard includes option to

mute/ unmute participants, record the conference or even invite more participants during the

call.