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| October 12, 2013
Apple Now Refunding Eligible iOS Users Who Bought iWork And iLife Apps After Sept. 1
Apple has begun refunding eligible customers who have purchased iWork apps and certain iLife apps for iOS since Sept. 1, 2013. During the company's iPhone event last Sept. 10, Apple CEO Tim Cook announced that the iOS editions of Keynote (normally priced at $9.99), Pages ($9.99), Numbers ($9.99), iPhoto ($4.99), and iMovie ($4.99) would be available free of charge for new iOS devices bought after Sept. 1. Now, as reported by 9to5Mac, Apple has started sending refunds to customers who have purchased new iOS devices after the first of last month and have previously purchased the apps in question. Apparently, customers who have accidentally purchased the apps because of confusion on how to claim them for free are also being contacted by Apple for refunds. The refunds are being made through iTunes Store redemption codes, which are sent by iTunes Customer Support to eligible customers via email. You can read a portion of the email below. Note that the refunded amount varies from customer to customer and depends on which iWork and iLife apps a customer has purchased.
On September 10, 2013, Apple announced that iPhoto, iMovie, Keynote, Pages, and Numbers iOS apps are now available as a free download on the App Store for qualifying iOS 7 compatible devices activated on or after September 1, 2013. Our records indicate that you purchased one or more of these apps on or after September 1, 2013 so we have provided you with the iTunes code below in the amount of $5.34. This credit can be used towards the purchase of any content on the iTunes Store, App Store, or iBooks Store.To read a copy of the email in its entirety, head on over to 9to5Mac. Of course, if you're one of the eligible customers, you may already have a copy of the email in your inbox.