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“中瑞服务台”是轮子科技为汽车硬件的安装、检修、拆机服务自动化、信息化开发的工单系统。支持客户API推送工单、人工建单、客服派单、技术人员接单、提交服务信息、推送流程消息,提高服务时效、服务质量,及时而完善地处理客户需求。
中瑞服务台
by Qingdao ZhongRuiYun Digit Technology Co., Ltd.
What is it about?
“中瑞服务台”是轮子科技为汽车硬件的安装、检修、拆机服务自动化、信息化开发的工单系统。支持客户API推送工单、人工建单、客服派单、技术人员接单、提交服务信息、推送流程消息,提高服务时效、服务质量,及时而完善地处理客户需求。
App Screenshots
App Store Description
“中瑞服务台”是轮子科技为汽车硬件的安装、检修、拆机服务自动化、信息化开发的工单系统。支持客户API推送工单、人工建单、客服派单、技术人员接单、提交服务信息、推送流程消息,提高服务时效、服务质量,及时而完善地处理客户需求。
中瑞服务台包括管理端(WEB/APP)、服务端(APP/微信)
1、创建工单:支持人工创建、API对接
2、工单流转:工单分派、服务接单、提交服务结果
3、消息:关键流程节点支持消息推送,确保服务的及时性
4、管理:支持公告、常见问题发布
5、客户可以通过APP查看工单的进度
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.