211 JCS Helpline

211 JCS Helpline - Get connected to 4,000+ resources within the Miami-Dade & Monroe community that offer: healthcare, housing, transportation, food, employment, mental health and/or human services.

Our helpline offers counseling, crisis intervention, suicide prevention as well as information and referral to services such as, child programs, food pantries, homeless assistance, community health clinics, legal services and much more.

Services are available in English, Spanish, Creole, and translation services are available for any other language.

The iPhone ® App for Mediware's CommunityPoint ® is the first ever mobile application for the 2-1-1/Information and Referral industry. Use this application to locate Resources on the go without needing a full computer. With this application you can:


+ Search for Resources by name and have the results ordered by relevancy or distance from your current location*.
+ Advanced Search for more search power.
+ Common Searches providing easy access to frequently searched services.
+ View search results in list or map form.
+ Save Resources as favorites for easy viewing later.
+ View the Resource in maps, call the Resource*, view their website, and get directions from your current location*.
+ See general information and primary services offered.
+ Share the Resource using SMS* or Email.
+ Quickly identify from the search results which Resources are handicap accessible and shelters.

(*For supported devices.)