ACF PORTAL

Welcome to the Africa Cement Factory App, your trusted partner for high-quality cement in Ghana. We offer two premium grades: Cement 32.5 and Cement 42.5, available in 50 kg bags or in bulk by the ton. Our app simplifies the entire purchasing process, from account creation to secure payments and hassle-free delivery.

Our Products:
Choose between Cement 32.5 and Cement 42.5 based on your project needs. Both meet the Ghana Standards Authority specifications, ensuring you get only the best quality for your construction projects.

Creating and Managing Your Account:
To place orders, you'll need to create an account with up-to-date information. Rest assured, your details are securely managed, and your privacy is our priority. Remember, your account is personal—keep your login information secure and refrain from sharing it.

Ordering Made Simple:
Browse our product catalog, choose the desired quantity, and place your order. Please note that orders are subject to availability, and we might enforce minimum order requirements depending on the volume. Once your order is placed, consider it confirmed when you receive a notification through the app.

Prices & Payments:
All prices are displayed in Ghanaian Cedi (GHS). Our prices may vary based on market conditions, and payment can be made at the time of ordering or upon delivery. We accept various payment methods to ensure a smooth and secure transaction process.

Delivery Across Ghana:
We deliver throughout Ghana, with delivery fees depending on your location. You’ll be notified of these fees before completing your order. While we strive to meet delivery times, please understand that the times provided are estimates and may vary slightly.

Managing Changes & Refunds:
If you need to cancel an order, you can do so within 24 hours of placing it. Refunds are processed within 5-10 business days. We aim for customer satisfaction, and any issues with product quality should be reported within 48 hours of delivery for prompt resolution.

Commitment to Quality:
Our cement products are manufactured to meet the highest industry standards. If you encounter any issues with product quality, our customer service team is ready to assist you. We believe in delivering only the best to our customers.

Your Responsibilities:
We ask that you use our app responsibly and in compliance with local laws. Misuse of the app or engaging in illegal activities through the app will result in immediate suspension of your account.

If Issues Arise:
While we work hard to ensure a seamless experience, we’re not liable for indirect losses from using our app or products. However, we are committed to resolving any disputes fairly and efficiently.

Your Privacy Matters:
We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your data. By using our app, you agree to these practices.

Stay Updated:
Our terms and conditions may be updated periodically to reflect changes in law or improvements in our services. We’ll notify you through the app whenever these updates occur.

Reach Out to Us:
For any questions, issues, or assistance, our customer support is available via email at support@karamentreprises.com or through our in-app chat service, operational from 8am to 8pm, Monday to Saturday.

Thank you for choosing Africa Cement Factory. We're dedicated to providing you with the best service and high-quality products to support your construction needs.