AT&T Secure Family Companion®

AT&T Secure Family ® is a device locator & parental control app to help parents or guardians protect their children by offering real-time device location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is for AT&T & Cricket Wireless customers. Peace of Mind Just Got A Lot Easier®



KEEP TRACK OF YOUR FAMILY’S DEVICES

* Locate devices in real-time on the Family Map and view location history

* Get location alerts when your child’s device enters or leaves a saved safety area, such as school or home

* Set scheduled alerts on your child’s device location. Are they home from school at 3PM?

* Use Breadcrumb Map as a location tracker to know where your child’s device was during the day

* Get notified when a family member’s device has arrived at a destination with Check In notifications


CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT

* Parental controls to block apps and website content with age range filters

* Block internet access instantly

* Set time limits for access to your child’s favorite apps to control screen time

* Track web and app usage on child devices




FAMILY SAFETY AND REWARDS

* Help children develop good digital habits by encouraging them to track their app usage

* Parents, give your child extra screen time as a reward for good behavior

* Children can send an SOS alert to all family members

* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device

* Dual parent or guardian admin feature supports co-parenting needs


Legal Disclaimers

The AT&T Secure Family service is free for the first 30 days. Afterwards, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. Cancel anytime. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).



Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device.



Note: Continued use of GPS running in the background can reduce battery life. Availability, timeliness, or accuracy of location is not guaranteed. Coverage not available in all areas.



There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.



AT&T Secure Family FAQs: https://att.com/securefamilyguides



The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html.



* AT&T Postpaid Wireless customers:

View, modify or cancel service anytime within the Secure Family app.

AT&T does not provide credits or refunds for partial months.

* AT&T PREPAID & Cricket wireless customers billed by the App Store:

See Apple’s polices regarding cancellation in the App Store at https://support.apple.com/en-us/HT202039