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Atawasal empowers agents and supervisors to manage, view, and reply to conversations across 15 channel platforms with our OneView Inbox

Atawasal

by SMART CALL TECHNOLOGY L.L.C

What is it about?

Atawasal empowers agents and supervisors to manage, view, and reply to conversations across 15 channel platforms with our OneView Inbox

App Details

Version
5.15.1
Rating
NA
Size
43Mb
Genre
Business Productivity
Last updated
October 16, 2024
Release date
January 21, 2024
More info

App Screenshots

App Store Description

Atawasal empowers agents and supervisors to manage, view, and reply to conversations across 15 channel platforms with our OneView Inbox

- Efficiently respond to all customer interactions without hopping between channels. Tie every customer conversation together, all from a single inbox.

- Invite other agents to your chat for group conversations and resolve issues quickly.

- Get app notifications for new requests, new messages, and SLA violations

- View user details, notes added by other agents, recent conversations, and other data during the chat.

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