AXA - Global Healthcare

Whether you’re on the go or in the comfort of your own home, the AXA - Global healthcare app helps you to access your international health insurance policy and access additional medical services by third party medical providers


The AXA – Global Healthcare app, Powered by CareVoice , provides you with the support you need, all in one place.


Manage and use your health insurance:


• Have comprehensive control of your global health insurance policy.
• Pre-authorise new treatments or submit invoices for treatments you’ve already had.
• View your benefits, limits and policy documents.
• Find a medical service near you from our network of over 1.9 million medical providers worldwide.



Get professional and reliable support from world-leading experts whenever you need it with our Virtual Care services from AXA:


• Speak to a doctor anytime, anywhere with the Virtual Doctor service.
• Get a second medical opinion on any diagnosis or treatment plan.
• Use the Mind Health service to connect with a fully qualified psychologist.

Important information


• You must be an AXA - Global Healthcare policyholder to use the app .
• If you are under the age of 16 you will need an adult to submit a claim or pre-authorise a treatment on your behalf.
• You must be over 18 to access some of the features provided by Teladoc.
• Some services within the app are made available depending on your plan type. This includes if your plan is provided to you by your company.