Allows callers to view the contact center's wait times before calling, and to be notified when the wait time is short
BestTime mobile
by BestTime Pty Ltd
What is it about?
Allows callers to view the contact center's wait times before calling, and to be notified when the wait time is short.
App Store Description
Allows callers to view the contact center's wait times before calling, and to be notified when the wait time is short.
• Smooths out contact center incoming traffic and makes your contact center more efficient
• Provides a better informed customer experience
• Shows current notifications to callers, saving calls from needing to be made
• It actively encourages your clients to use your lower cost digital on-line services
• It can send your short term future caller demand to your Work Force Management system
This app is provided for use with call centers which use the BestTime demand management system.
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AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.