BigFish CRM

BigFish is a CRM that helps your company manage their customer portfolio throughout their sales process.

BigFish allows you to manage your prospects and customers, to create opportunities, to monitor the progression of a contract, and to organise the activity of your teams, by assigning them lists of prospects according to your commercial and territorial strategy.
BigFish is a powerful CRM that intelligently optimises your data to give you the ability to make the most strategic and informed decisions, and more importantly, allows your teams to do what they do best: make sales!

- What BigFish can do for your sales teams?

Territory management & performance.
 A sales representative can visualise prospects or customers on a map and report on their visit within minutes.

Elaborated filters & route optimisation.
Sales representative can organise and retrieve by selecting multiple deal stages the "/to be done" according to the deal stage.
 BigFish then launches the route optimization, which calculates the best route for the rep sales commercial tours.

Fluidity of use on-the-go. 
In order to make the process easier, sales representatives can send pre-written emails in just one click to the prospect during their visits with them. He can also fill in all the information required for customer follow-up in a quick and intuitive way.

Coordination of information & teamwork. Field sales representatives constantly juggle between travels, calls to the office or have to deal with unforeseen events. In this context, it is very easy to make mistakes, which BigFish helps you avoid by providing a clear customer information summary with all the essential information, instantly visible: deal stage, past and/or forecasted sales, managerial instructions, past visits as well as sales representatives in charge of the client, etc.

- What BigFish can do for decision-makers and managers?

BigFish web centralises all the information provided by your sales teams and back-office employees to give you an overview of your business development.

Absolute visibility over your team's activity. Because it is legitimate to control the allocation of time and resources put at the service of your field staff, BigFish allows you, using the geotag technology, to have visibility on the geographical presence of your sales staff during their visits on the field, and to obtain their field's sales reports from the comfort of your dashboard.

Analytics & key figures.
Manage your activity more efficiently by generating KPIs of the activity and productivity of your teams: by displaying marketing graphs linked to the questions form completed during the prospection phase. Have access to your market insight to improve your sales processes.

Assign customers to sales representatives.
 Thanks to our powerful filters, you can curate prospects and clients lists according to your business problematics, and assign them to your sales representatives with precise instructions.Your sales representatives are notified of a task on the BigFish app, that they can accept and complete before the deadline. You can then receive progress information directly on your dashboard.

Organise your sales pipeline.
The sales pipeline is your company's sales progression, from the first contact with your prospect to his acquisition as a customer. There will no longer be a blind spot in your business, and you can turn all your opportunities into signed contracts thanks to BigFish.
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CRM for Companies, employees and students
This app is an extention of our cloud services, and is only accessible to our clients who have a bigfish account.