Bohnenkamp Complaint Assistant

The app provides an innovative solution for reporting and documenting of tire defects. With its user-friendly interface, you can take pictures of the defected tire and upload them directly to the app. The process is quick, easy, and convenient, eliminating the need for manual submission or mailing of physical documents. 

The app's built-in image processing technology ensures that the pictures are clear and readable, streamlining the claim review process. Whether you're on the go or at home, the app provides a simple and hassle-free way to submit your claims and get the support you need.

To make the claim process as smooth and efficient as possible, the app requires several key pictures to be taken of the defected tire. These include:

1. A whole tire picture, which provides an overview of the tire's overall condition.
2. A tire sidewall picture, which provides important information about the tire's size, brand, model, ply rating, and serial number.
3. A picture of the tire size, which is typically located on the sidewall and is important for determining the appropriate replacement tire.
4. A picture of the tire brand and model, which provides valuable information about the tire's manufacturer and specific product line.
5. A picture of the tire ply rating, which indicates the tire's load-bearing capacity and is important for ensuring that the replacement tire is compatible with your vehicle.
6. A picture of the tire serial number, which is a unique identifier that helps to track the tire's history and is important for warranty claims.
7. A picture of the tire tread depth, which provides an indication of the tire's remaining life.
8. Several pictures of the tire defect, including close-up shots that clearly show the extent and location of the problem. This will help the claims team to identify and assess the issue accurately.
9. Readings such as manometer, which provides information on the tire's air pressure and helps to determine whether the tire defect is related to under-inflation or another issue.
10. Pictures of the vehicle from different angles, including front-left, rear-right, as well as a close-up of the vehicle's nameplate. This provides important information about the vehicle's make, model, and year.
By following these guidelines and providing clear and accurate pictures, you can help ensure that your claim is processed quickly and efficiently.