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CallVU

CallVU develops a visual solution for call centers

CallVU develops a visual solution for call centers

CallVU

by CallVU LTD
CallVU
CallVU
CallVU

What is it about?

CallVU develops a visual solution for call centers.

CallVU

App Details

Version
12.0.3
Rating
(1)
Size
22Mb
Genre
Productivity Utilities
Last updated
February 25, 2019
Release date
August 30, 2013
More info

App Store Description

CallVU develops a visual solution for call centers.
With CallVU callers enjoy a visual interface. Simple, Clear, Bright.



CallVU is a “touch screen” for your call to call centers. CallVU opens a view for you to see the call from start to end. Menus, interaction with the agent and call wrap up information are conveniently presented on your mobile phone’s screen. All you have to do is call (we will automatically do the rest).
The visual information comes from the very heart of the company you’re calling.
Using CallVU’s interactive Display Response (IDR), the same tool that handles the logic and plays voice prompts (called IVR) gets a new capability, and now drives the both voice and the visual simultaneous channels. This gives you a complete match of the voice and display,
and gives the company you’re calling a single point to maintain and update.

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