CareUpdate

CareUpdate is a HIPAA-compliant communication platform connecting medical professionals, patients, and loved ones through live messaging and collaborative tools that help patients, family, and friends throughout the care process. The app synchronizes in real-time across mobile and desktop devices. Efficient care team-to-patient communication and information sharing has never been easier or more secure!

With CareUpdate patients chose family members and friends to be updated about their ongoing care, creating a community that provides critical support during the care process. Providers and institutions can share customized updates, educational materials and discharge plans, all while benefitting from improved patient engagement. CareUpdate is ideal for inpatient and outpatient facilities, nursing communities, rehabilitation centers, and even home care.

Features:

Group Chat – Patients and their family members can discuss care-related matters privately and securely.

Simple, intuitive interfaces within the app that are separately customized for care providers, patients, and family members.

Primary Contact – Patients can appoint a family member or friend as their primary contact to improve efficiency of care communication and respect patient privacy.

Information Board – Family and friends get quick access to vital information about their care institution’s resources and providers.

HIPAA Compliant security, end-to-end encryption, and optional two-factor authentication.

Executive suite – Manage and optimize account usage within your institution or practice.

Optional one-way messaging and templated messages in English and Spanish for care providers.

Patient Education - access to standardized health materials to inform patients about their disease, treatment, and recovery process.

CareUpdate is available for care providers with a personal or institutional subscription.

Patients and families: In order to use CareUpdate, your care provider needs to set up a CareUpdate account. Share our website with your healthcare providers!

For more information about how CareUpdate can work for you please visit our website at illumeMed.com or contact us at info@illumemed.com.