CaringAide Buddy

CaringAide is an on-demand, non-medical home care service for people who require assistance in day-today activities. CaringAide carefully screens and trains professional home Buddies, who are then matched with clients based on their needs. Our matching process seeks to ensure the highest standard of care.Our team consists of information technology specialists, medical professionals, and support supervisors who
continuously monitor our Buddies to ensure that our clients receive the fantastic care they deserve.We offer a range of services, including transportation, house needs, technology education, and general companionship.Employing our service is quite simple! You can use our CaringAide app, website, or by simply calling us.
We understand the fact that everyone needs some company at times. Our Buddies understand this, and they are happy to play board games, go out to the mall, walk in the park, or just hangout and talk. Our Buddies have been trained to the highest standard of companionship and care services.
All our Buddies have their own vehicles with which they take clients to doctor's appointments, family dinners, shopping, and other social events or errands. (Within a radius of 12 miles) Our Buddies stay with our clients throughout these trips until the client chooses to end the service or the time predetermined by the client.
Our Buddies provide technology tutorials and assistance to the clients that express such interests in learning about computer devices and social media. Mobile devices and the internet have brought family and friends just a click or two away. Our Buddies are ready to train clients on mobile and computer apps, social media usage, online video chats with loved ones, and just learning something new like a novel cooking recipe.
Our Buddies are screened and trained to address any of our client's non-medical house needs, changing lights, heating/rewarming meals, assisting with eating, and mobility. Even a little help can go a long way.
Our mission at CaringAide is to improve quality of life for our senior clients to live out their best golden years.
We strive to provide the highest quality of care for our clients to allow them to live safe, satisfied, and independent lives.
Details about using the buddy app:
The buddy app is used by buddies to accept service requests from clients. The buddies can either visit the
CaringAide website or use the app and register.The buddy signup process from the app collects all the required information
from buddies by integrating it with "Heartland Solutions". The buddy receives credentials
only after the background verification process is done by Heartland.
The clients use the CaringAide client app for booking services. The buddies receives notification about these requests
and is free to accept it from the "Pending Requests" or from the "Requests from favourite clients".
in the home screen of the buddy app. the buddy has the option to cancel requests from favourite client for a valid reason.
The buddy is supposed to go through the details of the requests and can confirm it if it suits his skillset.
The confirmed requests moves to the "Confirmed Requests" section and the buddy is expected to reach the service location in
time and start the service.
The buddy can start the service after an OTP exchange with the client. Once the service starts, the buddy app will display
the elapsed time and would be alerted towards the end of the service. There is an option to extend the service for a max of
5 hours after agreeing with the client over an OTP. The buddy is supposed to end the service which would in turn trigger the
payment service.
The client receives notification and can monitor all the above mentioned scenarios from the CaringAide client app.