Chat2Desk chat center allows you to handle messages from WhatsApp™, Instagram™, Viber™, Telegram™, Facebook™ Messenger, your site online chat, email messages and Yandex
Chat2Desk – chats for business
What is it about?
Chat2Desk chat center allows you to handle messages from WhatsApp™, Instagram™, Viber™, Telegram™, Facebook™ Messenger, your site online chat, email messages and Yandex.Dialogs. All managers work with one phone number or account.
App Screenshots
App Store Description
Chat2Desk chat center allows you to handle messages from WhatsApp™, Instagram™, Viber™, Telegram™, Facebook™ Messenger, your site online chat, email messages and Yandex.Dialogs. All managers work with one phone number or account.
The service combines different functions in a single system: chatbot builder, scripts, self-service menu and detailed analytics about all customers. The open API allows integrating chatbots and messengers with accounting, HelpDesk and CRM systems such as amoCRM, Bitrix24, SalesapCRM, Microsoft Dynamics 365, bpm'online, GenCRM, Megaplan, 1C Enterprise.
Customers are given 7 days free trial. Online chat and one operator account are completely free.
Chat2Desk mobile app allows to:
- communicate with customers in chats;
- transfer a client between operators;
- leave comments to chats;
- view customer cards;
- search for necessary chats and information inside chats;
- filter the list of chats.
This mobile app helps employees of sales and support departments answer clients' questions remotely. Also it allows the department managers to monitor the staff work quality.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.