Cheshire West and Chester

The Cheshire West and Chester app provides an easy way to report faults and issues on the highways, streets and green spaces across the borough. It also provides quick and easy links to other Council service areas such as waste and council tax.

From street lights not working and blocked grids to fly tipping and graffiti, help us to keep the streets, roads and parks of our borough clean, tidy and safe.


Log a report in four easy steps.

1. Pinpoint the location on the map

2. Take a photo of the fault

3. Select a category and provide more information

4. Submit


Your report will be immediately sent to the relevant service to deal with. We will keep you updated on progress.


Using the app, you can also set up a Direct Debit to make paying your council tax simpler, report a missed bin collection, request a bulky item to be collected and much more…