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Comstice Wallboard app aims to help agents, supervisors and contact center managers to get the full visibility of the daily operations of their contact center environment
Comstice Wallboard
by Comstice Ltd
What is it about?
Comstice Wallboard app aims to help agents, supervisors and contact center managers to get the full visibility of the daily operations of their contact center environment.
App Details
Version
1.5.2
Rating
NA
Size
19Mb
Genre
Business Productivity
Last updated
January 24, 2019
Release date
May 5, 2015
More info
App Screenshots
App Store Description
Comstice Wallboard app aims to help agents, supervisors and contact center managers to get the full visibility of the daily operations of their contact center environment.
Comstice Wallboard app works alongside with Comstice Wallboard Server application or standalone in demo-mode.
It retrieves the real-time and daily historical data from Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Contact Center Express (UCCX) platforms via Comstice Wallboard server. It collects information about the call statistics, real-time call data, agent states and team voicemail. Wallboard app connects to the server securely over the Internet using HTTP/HTTPS and updates its views with the latest information every 5 seconds.
Comstice is a Cisco Solution Partner specalizing unified communications and customer collaboration fields.
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
