DermHub

DermHub is a user-friendly, app-based dermatology e-consult service providing expert care for a broad spectrum of skin, hair, and nail conditions.
Patients can conveniently submit photos via our secure platform and, for a flat fee, receive an evaluation and personalized treatment plan from a board-certified dermatologist within just two days.

HOW DOES THE SERVICE WORK?

- Download the DermHub app and create an account
- Initiate a new visit
- Answer a few questions about your dermatologic concern and medical history
- Upload 2-6 high-quality photos of the affected areas
- Complete payment for the out-of-pocket fee
- Receive your diagnosis and customized treatment plan within 1-2 days
oPrescriptions are electronically sent to your preferred local pharmacy. No appointments. No waiting rooms. No delays.
oYour doctor remains available via app-based chat for 7 days in case of questions

WHY CHOOSE DERMHUB?

- Instead of waiting an average of 30 days for an in-person visit, DermHub provides you direct access to board-certified dermatologists within 48 hours
- Unlike other digital skincare companies, DermHub was founded by a board-certified, academic dermatologist, and our organization is exclusively run and staffed by dermatologists currently practicing in the U.S.
- Skincare shopping is integrated into the app and features products curated by our team

OTHER DETAILS

DermHub was created to enhance access to top-tier dermatologic care by leveraging widely available smartphone technology. Our founder, Bill Fawaz, MD, is an academic dermatologist at Boston University School of Medicine with a wealth of experience in e-consults. Along with Dr. Jag Bhawan, the DermHub team has provided care to thousands of patients through the e-consult service at Boston Medical Center.

PERSONALIZED PRESCRIPTIONS, NOT STANDARDIZED SUBSCRIPTIONS

Unlike other online skincare companies that offer one-size-fits-all solutions, DermHub provides personalized treatment plans tailored to your specific condition and needs. We prioritize clinical expertise over preset treatment algorithms, ensuring you receive the same individualized, considerate care you would typically expect from an in-person dermatology visit.

EVER WONDER WHICH PRODUCTS DERMATOLOGISTS RECOMMEND?

Patients often turn to dermatologists for product recommendations.With DermHub Shop, you will have access to an integrated skincare boutique featuring products carefully curated by our dermatologists.Explore a range of expert-approved products, including sunscreens, moisturizers, cleansers, and more, all within our application.

FAQs

HOW DO I COMMUNICATE WITH MY DOCTOR?

At DermHub, we employ “store-and-forward” technology, where a dermatologist reviews your case after you submit it and electronically sends you the diagnosis and treatment plan. This approach maximizes convenience and minimizes wait times for patients. Following the case review, a chat feature becomes available, allowing you to directly communicate with your doctor. This chat remains open for seven days, during which you can ask questions using text or audio notes. We are actively working on plans to introduce phone calls and video visits in the near future.

IF I NEED PRESCRIPTIONS, HOW DO I GET THEM?

DermHub physicians will electronically prescribe medications to the pharmacy of your choosing, anywhere in the United States.

DO YOU ACCEPT INSURANCE?

We currently do not accept insurance for e-consults, but if you require an in-office visit, please note that we accept all major insurance plans for in-person consultations.Limited to the Greater Boston region

CAN I USE MY INSURANCE TO HELP PAY FOR MY MEDICATIONS?

Certainly. Your insurance can be used to cover the cost of your medications.

For more information or answers to other commonly asked questions, please visit our website at www.dermhub.app or download our app today!

Email: Support@dermhub.app
Phone: +1(617) 297-8051
Fax: +1(617) 613-7920