Desktell

Desktell is an AI-powered Smart Room Service Platform built for modern hospitality businesses like hotels, resorts, villas, and vacation rentals. It helps properties digitize and streamline guest service operations through a powerful mobile app used by hotel staff to manage tasks efficiently and respond faster.

Guests access a fully branded digital portal by scanning a QR code placed in their room — no friction, just seamless service. Through this portal, they can:

• Order food and beverages
• Request housekeeping or linens
• Report maintenance issues
• Explore amenities and service timings
• Book spa services or local experiences
• Avail ongoing offers or upgrades

Once a guest submits a request, Desktell’s intelligent backend automatically routes it to the right staff member using AI — based on department, role, and real-time availability. Staff receive instant notifications through the Desktell mobile app, enabling fast, coordinated responses. Every task is tracked from initiation to completion, reducing delays and improving consistency.

Beyond task management, Desktell is also a built-in upsell engine. Properties can highlight high-margin services such as late checkouts, room upgrades, special dining experiences, or local tours — all presented directly in the guest portal where engagement is highest.

With a user-friendly backend, multilingual support, and customizable branding, Desktell empowers hotel teams to:

• Streamline day-to-day operations
• Boost guest satisfaction with faster service
• Increase revenue through upselling
• Eliminate manual coordination and miscommunication

Key Features:
• Staff mobile app for real-time task management
• Fully branded digital guest portal
• AI-based request routing to the right team member
• Instant staff alerts and activity tracking
• Menu and service updates via backend
• Feedback collection after each service
• Multi-language interface
• Analytics dashboard for insights
• Unlimited staff users and task requests
• Rapid onboarding — go live in under a day

Ideal For:
Hotels & Resorts — Automate service flow and improve guest response times
Villas & Boutique Properties — Deliver top-tier service with lean teams
Vacation Rentals & Homestays — Elevate your guest experience with professional tools

Pricing:
• ₹199/room/month for hotels and resorts
• ₹499/month per villa or property
• Custom pricing for properties with 200+ rooms

All plans include full access to every feature — no hidden costs.

Desktell is fully cloud-based and built to scale — whether you operate 5 rooms or 500. It grows with your business and adapts to your workflow.

If you’re still handling service requests through phones, paper slips, or WhatsApp — it’s time to move forward.
Desktell makes hospitality faster, smarter, and more organized — for your team and your guests.