Dhyana HES

Welcome to Dhyana HES, the official mobile application from Neptune Energia for advanced smart meter management. Whether you are a single consumer or a facility manager overseeing a large group of meters, Dhyana HES provides the tools you need for seamless control over your energy consumption.

For Consumers:
Take charge of your energy usage with an intuitive dashboard.
• Live Balance: Instantly check your prepaid meter balance.
• Easy Recharges: Securely recharge your meter anytime, anywhere through our integrated payment gateway.
• Bill History: Access and download your past electricity bills in PDF format.
• Usage Insights: Monitor your consumption and stay informed.
• Help Center: Raise and track support complaints directly from the app.

For Facility & Group Managers:
Manage your entire portfolio of smart meters with powerful administrative tools.
• Group Dashboard: Get a real-time overview of all meters, including their online, warning, or offline status.
• Master Recharge: Perform bulk recharges for multiple meters in a single, secure transaction.
• Centralized Reporting: View and download detailed bill summaries and recharge histories for your entire group.
• Meter-Specific Details: Drill down into any meter to view its specific consumption data, status, and history.
• Complaint Management: Oversee and manage support tickets for all users within your group.

Key Features:
• Dual User Roles: Tailored interfaces for individual users and group administrators.
• Real-Time Data: Live updates on meter balance, status, and consumption.
• Secure Payments: Powered by BillDesk for safe and reliable transactions.
• Comprehensive Reports: Detailed histories for billing and recharges.
• Integrated Complaint System: A full-featured help desk to raise, track, and resolve issues.
• Push Notifications: Get timely alerts for low balance and other important events.
• Dark Mode Support: A beautiful and adaptive interface that looks great day or night.

Powered by Neptune India Pvt. Ltd robust Head End System (HES) and Meter Data Management (MDM) platform, Dhyana HES is your one-stop solution for modern energy management.