Digiware Suite

Digiware Suite is a cloud-based software developed to help property managers provide guests the best possible stay from a service perspective.

Features:

- Broadcasts = allows property managers to send messages to ALL guests in the building which can be useful if there are any events or emergencies around the property.

- Support tickets = allows guests to create support inquiries conveniently. Upon ticket creation, property managers can see the ticket details so that they can assist accordingly.

- Guest/user management = gives the property manager an overview of all the guests in the building. This includes guest's name, contact details, unit number. This can also be used to enable or disable guest accounts.

- Parcels = allows property manager to alert guests for incoming packages. Also allows guests to notify property manager for outgoing packages.

- Chat logs = gives the property manager and guest the ability to see their chat logs with each other.

- Reports = gives the property manager the ability to generate a summary report for the support tickets.

- Camera = allows guests to live-view a camera placed at a designated area in the property i.e. reception desk. Note: this feature requires separate hardware which will need to be quoted separately.

- HDL home automation = allows users to open HDL-ON smart home app for HDL integrated properties.

- More features to come in future updates

Requirements:
- Internet connection when using the app
- iOS 12.0 and above

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Also available: Premium version
- Ability to send images as broadcast
- Ability to send images in support tickets
- Allows for more than 1 support department for support tickets (security, maintenance, IT, etc.)
- Generate reports for support tickets
- Parcel feature for incoming/outgoing parcels
$499.99 monthly

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Price may vary by location. Subscriptions will be charged to your credit card through your iTunes account. Your subscription will automatically renew unless canceled at least 24 hours before the end of the current period. You will not be able to cancel the subscription once activated. Manage your subscriptions in Account Settings after purchase.

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Privacy Policy: https://www.termsfeed.com/privacy-policy/a553e24a8bf70cc520c44bfa0ec230a6
Terms of Service: https://www.termsfeed.com/terms-conditions/dbc1b65f33ce670bc83738f20b0c5e95