DoubleChecked

Secure your organization with ease. Utilizing the DoubleChecked identity verification platform your organization can experience an entirely new level of security. Social Engineering against customer service organizations is a growing problem & concern for anyone with access to customer information, data, or systems. Can you be certain that your agents have not given out customer data to the wrong person? If you are in IT, can you be certain that the password reset for that system was performed for the actual end user? With DoubleChecked, you can be 100% certain your agents are dealing with the right person every time.

Real Time Verifications
With pre-built modules for integration with your teams existing workflows, your agents can quickly and easily send verification requests to your end users. With verification feedback right in their normal pane of glass, you can ensure that you will not lose productivity, and it won’t be “another system” your agents have to learn.

Two Factor Enrollment
End users are setup using a 2-factor authentication process ensuring that the right person is enrolled from the start. Users can only be enrolled by an admin, ensuring that rogue accounts cannot be created.

On-going Verifications
Utilizing the native biometrics of the user’s device (fingerprint or facial recognition) the user’s identity is verified at each support session.

Easy to Use
Native Integrations with leading CRM & PSA systems mean your team can be efficient, while keeping your end-users secure. Verifications are sent at the click of a button, and your end-users will utilize an app interface extremely easy to use.