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DoubleScreen gives your helpdesk realtime Screensharing capabilities on iOS Devices (iPad's and iPhone's)

DoubleScreen

by Curtiss Pope

What is it about?

DoubleScreen gives your helpdesk realtime Screensharing capabilities on iOS Devices (iPad's and iPhone's). you can even assist Grandma with her iPad or iPhone

App Details

Version
1.0
Rating
(2)
Size
12Mb
Genre
Productivity Business
Last updated
April 9, 2017
Release date
April 9, 2017
More info

App Screenshots

App Store Description

DoubleScreen gives your helpdesk realtime Screensharing capabilities on iOS Devices (iPad's and iPhone's). you can even assist Grandma with her iPad or iPhone

How does it work?

Well,Its as simple as 1, 2, 3...

Step 1
If you are a support agent Go to Doublescreen.com and create a new support session.

Step 2
send the session id to the user you want to support, by email, voice , or SMS Text message

Step 3
Once the user enters the session, for 20 minutes, you can now safely , and securely , see ONLY the screens the user wants you to see.in realtime.

Does DoubleScreen Record a video of my screen?

Because of Apple's Security features on iOS, we cannot record or stream a live view of your device.

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