DU Shuttle

Universal Orlando is providing a mobile app to enhance the guest experience. The app provides the
following functionality:

- Vehicle Location / Tracking - the ability to select current and destination locations that will
display individual buses and stop locations on a viewable map.
- Arrival / Departure Schedules – provide information regarding departure and predictive
arrival times for buses.
- Universal Orlando – a direct link from the mobile app to the mobile Universal Orlando web
site that provides park information and Universal Partner Hotel benefit information.
- Guest Comments / Feedback – a direct link that allows guests to give direct feedback on the
level of service being provided by Universal Orlando.