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服务管家APP以地图为核心载体依托后台系统的支持,通过移动App的方式推送工单,并实时呈现工程师当前的工单任务和工单状态,监督和辅助工程师更好的完成工单的线下履约过程,缩短客户服务请求的响应时间,提升客户服务质量。
十分到家-师傅版
by 客音商务服务有限公司
What is it about?
服务管家APP以地图为核心载体依托后台系统的支持,通过移动App的方式推送工单,并实时呈现工程师当前的工单任务和工单状态,监督和辅助工程师更好的完成工单的线下履约过程,缩短客户服务请求的响应时间,提升客户服务质量。
App Screenshots
App Store Description
服务管家APP以地图为核心载体依托后台系统的支持,通过移动App的方式推送工单,并实时呈现工程师当前的工单任务和工单状态,监督和辅助工程师更好的完成工单的线下履约过程,缩短客户服务请求的响应时间,提升客户服务质量。
工程师的线下履约与线上反馈过程将集中通过移动App实现与坐席实时联动;工程师通过触发工单履约的各个关键节点与客户实时联动,后台系统将自动通过短信接口将履约短信(包括但不限于接单时间、出发时间)推送到客户手机。
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.