客户服务平台，可以受理来自电话、网站、电子邮件、微信、微博、APP等渠道提交的客户服务请求。
美服云客服
by Anhui Meetfine Network Technology Co., Ltd
What is it about?
客户服务平台，可以受理来自电话、网站、电子邮件、微信、微博、APP等渠道提交的客户服务请求。
App Details
Version
1.5
Rating
NA
Size
39Mb
Genre
Business Social Networking
Last updated
September 25, 2017
Release date
July 1, 2016
More info
App Screenshots
App Store Description
客户服务平台，可以受理来自电话、网站、电子邮件、微信、微博、APP等渠道提交的客户服务请求。
同时，对客服的响应时间、处理速度、进度进行提醒、跟踪，轻松地对客户服务请求进行快速地响应和科学的管理，让客服工作井井有条。
将客户服务请求转换成问题、事务工单，系统会根据客户提交的问题类型，提交的部门，提交的关键字，提交的时间以及地域和其他关键信息进行智能分配，让客户服务请求快速地而准确地找到对应的客服人员。
以工单为单元，来管理一切事务，让复杂无序的客户服务工作变得简单清晰。在服务品质的背后，积极构建客户忠诚度、提高首次通话排解率，大大提高客户服务效率。
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AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.