EASE - PRO

Ease is a mobile application dedicated to self-employed workers in the cleaning industry who want to take their business to the next level by primarily performing cleaning services for residential, commercial, and short-term rental properties. EASE stands out for its flexibility, security, intuitive interface, and unique features.

it's an intuitive experience for professionals.

PROFILE CREATION AND CUSTOMIZATION
• Sign-Up and Login: Quick and easy account creation process.
• Profile Customization: Profile photo, phone number.
• Professional Presentation: Visibility of information (statistics) like average ratings and number of services completed to stand out to clients.

MANAGING AVAILABILITIES AND SECTOR SELECTION
• Availability Modification: Flexibility to adjust working hours with an integrated calendar system that can be modified at any time.
• Sector Selection: Option to select preferred geographical areas.
• Property Types: Choice between residential, commercial, and short-term rentals (Airbnb, Vrbo).
• Advantages of being able to manage one’s own schedule.

RECEIVING AND MANAGING BOOKINGS
• Notification System: Alerts for new bookings, status changes, and client requests.
• Cancellations: Cancellation policy with partial compensation for residential and commercial services if canceled within 24 hours before the service.
• Short-Term Cancellations: Last-minute cancellations without compensation in case of extended tenant stays.

INTEGRATED COMMUNICATION WITH CLIENTS
• Real-Time Chat: Real-time chat to facilitate communication.
• Messaging Advantages: Messaging to clarify expectations and adjust specific requests.

ABILITY TO CREATE AND MANAGE A TEAM
• Team Function: Creation of a cleaning team with a unique code.
• Team Management: Adding and removing members at any time.
• Service Time Management: Service time divided according to the number of professionals on the request.
• Equal Income Sharing: division of income according to the time of service and the number of professionals.

TRACKING INCOME AND PAYMENTS
• Bank Connection: Link to bank account via Stripe for automatic payments.
• Income History: Access to a dashboard to track income and deposits.
• Income Section: Transparency and visibility on daily, weekly, monthly, and yearly earnings.

RATING AND TIPS SYSTEM
• Worker Ratings: 5-star rating for each service.
• Tips: Option for clients to leave a tip at the end of the service.
• Impact of Ratings: Improvement in reputation and attractiveness to future clients.

REPORTING PROGRAM
• Client Reporting: Option to report inappropriate behaviour.
• Reporting Process: Review and evaluation by the support team to ensure safety.

SAFETY PROTECTION AND BACKGROUND CHECKS
• Background Checks: Control system to secure relationships with clients.
• Reassuring clients and workers by ensuring a safe work environment.

TECHNICAL SUPPORT AND ASSISTANCE
• Online Support: Access to a support team to resolve technical issues.
• AI Assistance: Support for quick and efficient responses.
• Guides and FAQ: Documentation for a quick start with the application.

Ease aims to redefine and set new standards in the cleaning industry by facilitating the connection between workers and clients to offer quality and safe cleaning services, while enabling professionals to manage their schedules and optimize their income.