Engen B2B Customer

Use the Engen B2B Customer App to:

View Your Order List
View a summary list of your Lubricant and Fuel orders:
• When your order was placed
• When your order has been credit released or blocked
• When your order has left the depot or is ready for collection
• What the estimated order completion date is
• If your order is delayed or on schedule
• When your order has been delivered or collected
• When your order has been partially delivered
• When your order has been cancelled

Track Your Order Status per Item
View your order’s status per item - from when your order is created, to when it is complete.

View Order Details
View your order item details such as Quantity Ordered, Quantity Scheduled, Price per Unit, and Total Price.

Rate Your Order
You can now rate your order experience using the Engen B2B Customer App.
• Give your order a star rating out of 5
• Give a reason for your star rating by selecting 1 of 3 “tell us why” options