You are using an outdated browser. Please
upgrade your browser to improve your experience.
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts
EudataMobile
by Eudata Srl
What is it about?
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
App Screenshots
App Store Description
EudataMobile App provides multiple collaboration channels and permits the multichannel interaction between customers and contact center agents or experts.
EudataMobile App relies on Eudata WCS infrastructure that must be purchased before using the app.
Features description:
- Audio/Video: Using EudataMobile can add to your customer service accessible via the mobile channel audio and video call (VoIP on WiFi, 3/4G Networks)
- Chat: with EudataMobile you can create “click-to-chat” Mobile app.
- Link pushing: it’s possible for the agent to push web contents
- Context Data: profile your customer and pass these info to the Agentent
- ChatBot interaction: interact with a first level chatbot that will assist you in finding the desired information
Disclaimer:
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
AppAdvice does not own this application and only provides images and links contained in the iTunes Search API, to help our users find the best apps to download. If you are the developer of this app and would like your information removed, please send a request to takedown@appadvice.com and your information will be removed.
