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ExperienceFellow is an app that enables invited customers to give detailed feedback regarding their customer experiences to any company or organization

ExperienceFellow

by More than Metrics GmbH

What is it about?

ExperienceFellow is an app that enables invited customers to give detailed feedback regarding their customer experiences to any company or organization. Like a digital diary, customers can add touchpoints (moments of direct or indirect contact with a certain product, service, or brand), name these, evaluate them, and document them with text, photo, video, or audio notes. Furthermore, meta-date such as date and time, and location are collected. With ExperienceFellow customers can have a direct impact on the quality of any product or service they are using.

App Details

Version
1.9.4
Rating
(1)
Size
16Mb
Genre
Business Education
Last updated
August 27, 2020
Release date
August 20, 2014
More info

App Store Description

ExperienceFellow is an app that enables invited customers to give detailed feedback regarding their customer experiences to any company or organization. Like a digital diary, customers can add touchpoints (moments of direct or indirect contact with a certain product, service, or brand), name these, evaluate them, and document them with text, photo, video, or audio notes. Furthermore, meta-date such as date and time, and location are collected. With ExperienceFellow customers can have a direct impact on the quality of any product or service they are using.

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