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Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer

First Group

by First Group / Strategic DX

What is it about?

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!

App Details

Version
4.35
Rating
(5)
Size
33Mb
Genre
Business Lifestyle
Last updated
September 21, 2022
Release date
November 6, 2020
More info

App Screenshots

App Store Description

Your Dealer Experience (YDE) is a simple, accessible and transparent connection to enhance the post vehicle sales connection between the dealer and their customer. In one unified app experience, customers can see and engage their purchased service contracts, warranties and other ownership enhancing programs (that were purchased with their vehicle) and explore new ways to protect their journey. The dealer’s service advisors have the same unified solution to support their customers when claim service is needed, removing the current multiple administrator analog service maze that diminishes a world class service moment. Customers will also stay connected with Dealer Messaging, to inspire welcome awareness of their dealer’s latest announcements, specials and events. Increasing loyalty and ownership satisfaction through each frictionless touch point...benefits everyone. It’s Your Dealer Experience in one app!

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