FOH Manager

TableUp is an all-in-one guest engagement platform for restaurants.

EASIER GUEST ACCESS TO TABLES
Make it easier for guests to visit your restaurant by allowing them to view the current wait time, join your call ahead list, and make a reservation - all from your website, Facebook page, and branded app.

IDENTIFY YOUR GUESTS
TableUp’s patent pending technology immediately recognizes guests when they enter your restaurant and tracks them right to their table, creating a huge advantage for both hospitality and marketing. Guests don't even need to take their phone out of their pocket! Our non-invasive process does NOT track guest movements around the restaurant, alleviating privacy concerns.

REVOLUTIONARY REWARDS PROGRAM
Traditional loyalty programs don't identify your best guests until their dining experience has ended! TableUp not only identifies guests when they arrive, it also allows you to create custom rewards in real-time that guests will love.

Rewards are only limited by your imagination and you can even drive traffic during off-peak hours, big games, or holidays by increasing point values during different day parts and special events.

COMPLETE FRONT OF HOUSE MANAGEMENT
TableUp replaces everything at the host stand. Seamlessly manage your wait list, call ahead list, reservations, floor plan, and servers from multiple devices in real-time. It can even calculate your estimated wait time and manage online reservations. TableUp reduces stress on your hosts, increases retention, and frees them up to make each guest feel like a regular.

CONNECT WITH MORE GUESTS
TableUp was designed to increase guest engagement while waiting for their table, and after they've left the restaurant. Quickly grow your email list, drive social media connections, and dramatically increase feedback. You can even offer points to guests as an added incentive.

- While waiting for their table, 40% of guests view the restaurant's branded webpage.
- 15% of those guests connect with the restaurant (social media, email list, loyalty program, feedback, or gift cards).

INCREASE SEATING EFFICIENCY
Tables sitting empty on a busy night result in longer wait times, more walkaways, and less revenue. Our Strategic Seating System helps you quickly identify & seat open tables.

- Restaurants report up to a full extra table turn on busy nights.

INTEGRATED FEEDBACK
The TableUp internal feedback system gives you multiple tools to drive guest feedback. Automatically send post-visit text messages to encourage feedback and offer points to confirmed visitors as an added incentive. You'll even be notified when feedback is submitted by a guest who's currently seated in the restaurant!

- A 2 month case study showed 428% more feedback left through TableUp than reviews on Yelp - 70% of which included the guest's email address

SIMPLE AND EFFECTIVE MARKETING
Create custom email segments based on guest data, then send the lists to Constant Contact and MailChimp.

- Tell guests who haven’t visited recently that you miss them
- Send a VIP offer to frequent visitors
- Email birthday wishes for the current month
- Let everyone know about an upcoming event

AND MUCH MORE...