Follow-Up

What is it about?

The Follow-up App mitigate risks by connecting care providers and patients to obtain critical information between the discharge date and the next routine office visit. While this app is intended to mitigate risks, improve health outcomes, and improve the safety of discharge patients, this technology is also a critical component to patient satisfaction. Follow-up is also an effective tool and aligns with best practices because it has the capability to solicit patient satisfaction surveys, remind patients about appointments via text or email, and provide general health information, while at the same time answering common health questions related to a specific specialty by using health-related advertisements. Follow-up is a market strategy with an emphasis on limiting talk and catering to a specific consumer trend. This is how the healthcare industry can respond to the demands of market share while providing convenience and the continuity of care. The Follow-up App was created to proactively reduce risk and improve safety for newly discharged patients. The old model where post-discharge phone calls were initiated to ascertain the patient’s health status will soon be obsolete. The follow-up app will reduce undesirable events, readmissions after discharge, which increases the costs of healthcare for patients, hospitals and insurance companies. Currently, there are more than 2.1 billion smartphone users, with users expected to pass five billion by the year 2019. According to a recent OpenMarket survey, 75 percent of millennials are avoiding talking on the phone, which is an indication that this mode of communication is clearly being challenged by emerging technologies. According to the 2015 Census data, there are more than 75.4 million millennials, many of whom are avid smartphone users.