Fur Baby Tracker

Fur Baby Tracker helps veterinary care providers manage pet-owner communication when pets are visiting the facility without their pet owner for a drop-off treatment.

• Track pets through their plan of care with a simple visual tracker
• Send pet owners real-time status updates including notes and photos via an automated texting system
• Create libraries of custom notes and content to provide an individualized, personal communication experience for pet owners
• Reduce inbound pet owner call volume with pro-active text-based and app-based notifications
• Send pet owners activity updates that include medications administered, food eaten, and more
• Share photos, and discharge notes with pet owners through automated workflows
• Allow the entire internal staff to have access to the same real-time information about the status of visiting pets
• Email pet owners completed tracker reports through automated workflows

Pet owners experience peace of mind and increased satisfaction since they feel like a more active participant in a plan of care. Inbound pet owner call volume is decreased, and internal staff communication is improved with Fur Baby Tracker.