GlassHouse Inc.

When it comes to the success of your business, the quality of your customers is just as important as the quantity. That’s why GlassHouse empowers you to quickly and easily research, rate, and review your customers.


Research:
When a new client contacts you for a quote or appointment, look them up on GlassHouse using their email or phone number. View their ratings and reviews from other home services providers before you commit to the job.
See the customer’s average score based on multiple ratings
Comment on reviews from other service providers and communicate with them anonymously
Search your own history to look up prior feedback and ratings
Receive customer summaries before each job


Ratings:
After you connect your system to GlassHouse, all of your customers will automatically receive a GlassHouse score. These scores are continually updated based on:
Public data points
Internal reviews and ratings
CRM data and trend analysis


Reviews:
Customers have been able to read and write business reviews for years. It’s past time for home services professionals to be able to do the same. With GlassHouse, posting reviews is simple and easy.
Enter reviews via phone or computer with just a few clicks
Select from our easy 1-5 star rating system
Provide additional details/comments as needed
Receive text, email, or push reminders after every job


The GlassHouse mobile app requires a GlassHouse account, which is a paid GlassHouse subscription for home services professionals.

GlassHouse terms and conditions: https://www.glasshouse.biz/legal