GoConsult

Have you on many an occasion wasted time, money and effort travelling to doctors’ appointments just to get an opinion that could have easily been solved with a call?

Is it really necessary to go all the way to your doctor’s clinic just to get your lab test or X-ray results?

Have you ever gone all the way for an appointment with your Healthcare Consultant only to find out that he is busy operating or attending to an emergency, leaving you to wait for hours?

OUR SOLUTION: GOCONSULT

Go Consult is an innovative, patent pending, mobile consultation platform which would resolve all the above issues and much more. It is essentially a virtual phone within your mobile device (smartphone / tablet) designed primarily to improve and enhance communication with your Healthcare Consultant. It is absolutely FREE to download and is applicable WORLDWIDE.

GOCONSULT: For the Healthcare Consumer

The GoConsult platform provides accessibility to his/her healthcare consultant’s availability and provides a SECURE direct line to the doctor via Voice Over Internet Protocol (VOIP), video consultation, text and voice messaging services. The GoConsult Platform’s chief goals are to:-

1. Reduce costs
Costs incurred for travel, parking can be eliminated with the use of the GoConsult Platform.
2. Save Time
Most Follow up consultations / Discussion of Test Results can be discussed via our mobile platform, without the need to visit the consultation venue.
3. Improve accessibility
Information pertaining to your doctor / healthcare provider’s availability, consultation hours are readily available through the GoConsult Platform. If your doctor is unavailable, we provide a SECURE text and voice messaging service. As such, your healthcare consultant will be able to view / listen to your message and respond once he/she is free to do so. Simple queries such as confirmation of appointment times, clarification of medication dosage can be done in this manner, hassle free.

Payment & security

GoConsult uses Braintree/PayPal for secure payments transactions, Twilio to ensure secure communications and Microsoft Azure for secure storage.

Requirements:

1. A smartphone / tablet.
GoConsult and GoConsultPro-Health are available on all major platforms.
2. Stable Internet Connection. WiFi /4G / 3G
3. GoConsult (for Healthcare Consumers) and GoConsultPro-Health (for Healthcare Consultants) registered accounts.

Register in 6 simple steps

1. Download the app.
GoConsult and GoConsultPro-Health are available for download on all major platforms.
2. Create an account. Fill in your login information and personal details
3. Add a photo to your profile (optional)
4. Read and accept the Terms of Use
5. Purchase credits.
Healthcare consumers will need to purchase credit to support VOIP consultations, text and voice messaging services on the GoConsult platform. Consultation charges are adjusted at the sole discretion of the healthcare provider. Purchase of credit can be made online through the platform payment system powered by BrainTree
6. A unique 7 or 8-digit number is assigned to your account. This number is to be used as a telephone number would. Your healthcare consultant will be able to reach you by calling this number via the GoConsult platform.

Terms & Conditions, Disclamers and Privacy Policy

GoConsultPro (professionals) and GoConsult (clients) is a conduit for Wireless Professional Consultation and Communication and is subject to Terms and Conditions of use, Disclaimers and Privacy Policy. Healthcare Professionals who use the GoConsult Platforms are subjected to the Healthcare Provider User Agreement in addition to the Terms of Use. Please read them carefully.

*GoConsult Sdn Bhd reserves the right to terminate any account found to be in breach of our Terms of Use